PRIVACY POLICY

Effective Date: October 13, 2026

Last Updated: October 13, 2026

1. Who We Are

This website, https://sofiabernardi.com/ (the “Site”), is operated by Rising Ventures Pty Ltd, trading as Sofia Bernardi (“Sofia Bernardi,” “we,” “us,” or “our”).

We provide business and mindset coaching, coaching programs, online events, educational resources, courses, consultations, and related services designed primarily to support coaches, consultants, creators, and service-based business owners.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, submit a form, register for an event or resource, apply for or participate in a program, book a call, communicate with us, or opt in to receive communications.

2. Information We Collect

Personal Information

We may collect information that you voluntarily provide, including:

First and last name
Email address
Mobile phone number
Business or company name
Business type or industry
Location
Coaching or business goals
Revenue or business-stage information when voluntarily provided
Application responses
Program or event registration information
Information submitted through forms, surveys, or inquiries
Communication preferences
SMS consent preferences
Records showing when, where, and how SMS consent was provided

We may collect this information when you:

Submit a contact or inquiry form
Apply for a coaching program
Register for a workshop, webinar, event, or free resource
Book a roadmap, discovery, or strategy call
Purchase or participate in a program or course
Communicate with our team
Opt in to email or SMS communications

Providing your mobile phone number alone does not constitute consent to receive SMS communications.

Technical & Usage Information

We may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Links clicked
Date and time of visits
Website navigation
Cookie and similar technology identifiers

3. How We Use Your Information

We may use your information to:

Respond to inquiries
Process applications
Schedule and manage calls
Register you for events, workshops, or resources
Provide coaching programs, courses, and support
Deliver requested resources
Send service-related communications
Send call, event, or program reminders
Provide client support
Send SMS communications you have expressly opted in to receive
Send marketing and promotional messages where separate marketing consent has been provided
Process transactions
Maintain business and communication records
Improve our Site, programs, and customer experience
Analyze website and marketing performance
Prevent misuse, fraud, or security issues
Comply with legal and regulatory obligations

We do not sell or rent your personal information.

4. Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

Operate the Site
Remember preferences
Understand website usage
Measure marketing performance
Improve content and user experience
Deliver relevant advertising where permitted

Third-party services may also collect information according to their own privacy policies.

You may control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

5. How We Share Information

We may share limited personal information with trusted service providers that help us operate our business, including:

Website hosting providers
Customer relationship management platforms
Email providers
SMS messaging providers
Telecommunications providers
Scheduling platforms
Course or community platforms
Payment processors
Analytics providers
Customer support providers
Professional advisers

These providers may use information only as reasonably necessary to perform services on our behalf.

We may also disclose information if required by law, legal process, court order, regulatory request, or where reasonably necessary to protect our rights, users, business, or safety.

6. Mobile Information Sharing

Mobile information and SMS consent data receive additional protection.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors and service providers that support services such as customer service, SMS delivery, scheduling, or communications is permitted only when necessary to provide those services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or provide mobile phone numbers or SMS opt-in information to third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be provided only to service providers that help operate our messaging program, including:

SMS platform providers
Telecommunications providers
Aggregators
CRM providers
Scheduling providers
Customer support providers

These providers may use the information only as necessary to provide services on our behalf.

7. SMS Communications & Opt-In Consent

7.1 SMS Program

Sofia Bernardi may send SMS communications to individuals who expressly opt in.

Depending on the consent provided, messages may include:

Inquiry follow-ups
Roadmap or discovery call confirmations
Scheduling or rescheduling updates
Coaching or program updates
Workshop and event reminders
Registration-related communications
Client support messages
Service-related communications
Marketing messages where separate marketing consent has been provided

Marketing messages may include:

Upcoming events
Coaching programs
New offers
Business and coaching updates
Promotions
Special offers
Educational resources

7.2 How You Opt In

Users opt in through applicable forms available on:

https://sofiabernardi.com/

To opt in, you voluntarily provide your mobile phone number and actively select the applicable SMS consent checkbox before submitting the form.

SMS consent checkboxes are:

Optional
Clearly presented
Unchecked by default

Simply providing a phone number, submitting a form, registering for an event, or applying for a program does not automatically enroll you in SMS communications.

Separate consent may be provided for:

Non-Marketing SMS

Including:

Coaching or program updates
Call and event reminders
Scheduling updates
Inquiry follow-ups
Client support communications

Marketing SMS

Including:

Business and coaching updates
Upcoming events
New programs
Promotions
Special offers
Other marketing communications

Selecting the non-marketing consent checkbox does not automatically enroll you in marketing messages.

Marketing SMS communications are sent only when separate marketing consent has been provided.

Consent to receive marketing text messages is not a condition of purchase.

We may maintain records showing:

Mobile number
Date and time of consent
Form through which consent was provided
Type of SMS communications selected

7.3 Message Frequency & Costs

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier and plan.

7.4 Opting Out

You may opt out of SMS communications at any time by replying:

STOP

You may receive a confirmation message after opting out.

You will then stop receiving the applicable SMS communications unless you provide consent again.

7.5 Help

For assistance, reply:

HELP

or contact our support team.

7.6 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Delivery depends on carrier networks, devices, service availability, and other factors outside our reasonable control.

8. Age Restriction

Our Site, programs, and SMS messaging program are intended for individuals 18 years of age or older.

By submitting a form, purchasing or applying for a program, or opting in to SMS communications, you represent that you are at least 18 years old.

We do not knowingly collect SMS consent from individuals under 18.

If we learn that someone under 18 has provided SMS consent without appropriate authorization, we will take reasonable steps to remove that information.

9. Payment Information

If you purchase a program, course, event, or service, payment information may be processed by third-party payment providers.

We may receive limited transaction information but may not directly store complete payment card information.

Payment providers process information according to their own privacy policies.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, email, SMS communication, or electronic storage method can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain program and client records
Maintain consent records
Process transactions
Respond to inquiries
Meet contractual obligations
Comply with legal, tax, accounting, or regulatory requirements

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent
Opt out of marketing communications
Opt out of SMS communications
Request information about how your personal data is handled

You may opt out of SMS messages by replying STOP.

Certain information may be retained where required for contractual, legal, accounting, fraud-prevention, or regulatory purposes.

13. Third-Party Websites & Platforms

Our Site may link to third-party services, including:

Payment providers
Course platforms
Community platforms
Scheduling platforms
Social media services
Video platforms
Podcast platforms
Other external websites

We are not responsible for the privacy practices, content, or security of independent third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, the Last Updated date will be revised.

We encourage you to periodically review this policy.

15. Contact Us

For questions regarding this Privacy Policy, your information, or our communication practices, contact:

Rising Ventures Pty Ltd

Trading as Sofia Bernardi

Website: https://sofiabernardi.com/

Support Email: [email protected]

For SMS assistance, reply HELP.

To stop receiving SMS communications, reply STOP.