SOFIA BERNARDI

Helping Coaches Spaciously Scale

LEGAL

TERMS OF SERVICE

Clear terms for using our website, programs, resources, communications, and services.

Rising Ventures Pty Ltd

Last Updated: October 13, 2026

1. Welcome & Acceptance of These Terms

Welcome to Sofia Bernardi.

These Terms of Service (“Terms”) govern your access to and use of https://sofiabernardi.com/ and the programs, resources, events, communications, and services offered by Rising Ventures Pty Ltd, trading as Sofia Bernardi (“Sofia Bernardi,” “we,” “us,” or “our”).

Our work is designed to help coaches build businesses that are more sustainable, scalable, and spacious.

By accessing our website, submitting a form, booking a call, registering for an event, downloading a resource, applying for or purchasing a program, participating in coaching, or opting in to communications, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our website or services.

2. Our Services

Sofia Bernardi provides business education, coaching, training, and related services that may include:

• Business coaching
• Mindset coaching
• Group coaching
• Masterminds
• Scale School
• Workshops
• Online events
• Courses
• Training programs
• Business strategy
• Marketing and sales education
• Systems and scaling support
• Educational resources
• Community support
• Client support
• Roadmap, discovery, or strategy calls

Specific programs or services may have additional terms relating to:

• Program duration
• Scope
• Deliverables
• Coaching access
• Support
• Community access
• Payment
• Payment plans
• Cancellations
• Refunds
• Intellectual property
• Confidentiality

If separate program or service terms conflict with these general website Terms, the applicable program or service agreement will control for that purchase or engagement.

We reserve the right to modify, update, suspend, or discontinue any website feature, resource, program, event, offer, or service at any time.

3. Educational & Coaching Disclaimer

Our website, programs, coaching, courses, workshops, resources, templates, and educational content are provided for educational and informational purposes.

They are designed to support your business growth, decision-making, strategy, mindset, marketing, sales, systems, and implementation.

However, our services do not constitute:

• Legal advice
• Tax advice
• Accounting advice
• Financial advice
• Investment advice
• Medical advice
• Mental health treatment

You remain responsible for your own business, financial, legal, and personal decisions.

Where appropriate, you should seek advice from a suitably qualified professional regarding your individual circumstances.

4. No Guarantee of Results

We believe in providing high-quality coaching, strategy, education, tools, and support. However, we cannot guarantee a particular business outcome.

We do not guarantee:

• Revenue
• Profit
• Sales
• Client acquisition
• Lead volume
• Conversion rates
• Audience growth
• Business growth
• Monthly income
• Return on investment
• Launch results
• Advertising results
• Any specific financial or commercial outcome

Your results depend on many factors outside our control, including:

• Your experience
• Your offers
• Your audience
• Your market
• Your pricing
• Your positioning
• Your implementation
• Your decision-making
• Your consistency
• Your resources
• Economic or market conditions

Testimonials, case studies, client stories, revenue examples, and other results shared through our website or marketing materials represent individual experiences and are not guarantees of future performance.

Your results may be different.

5. Applications, Calls, Forms & Registrations

Our website may allow you to:

• Apply for Scale School
• Apply for coaching or other programs
• Book a roadmap, discovery, or strategy call
• Register for workshops or events
• Download free resources
• Submit an inquiry
• Join a waitlist
• Complete application or onboarding forms
• Subscribe to communications

Submitting a form, application, or booking request does not guarantee acceptance into a program or create a coaching or client relationship.

We reserve the right to accept or decline applications at our discretion.

You agree to provide accurate, complete, and current information when submitting forms or applications.

6. SMS & Text Messaging Program

6.1 Program Description

Sofia Bernardi may offer SMS communications to individuals who expressly choose to opt in.

Depending on the consent you provide, messages may include:

• Inquiry follow-ups
• Roadmap or discovery call confirmations
• Call reminders
• Scheduling or rescheduling updates
• Workshop reminders
• Event reminders
• Coaching or program updates
• Registration-related communications
• Client support messages
• Service-related communications
• Marketing and promotional communications where separate marketing consent has been provided

Marketing messages may include:

• Business and coaching updates
• Upcoming events
• New programs
• New offers
• Workshops
• Promotions
• Special offers
• Educational resources
• Other marketing communications

Marketing and promotional SMS messages are only sent to users who separately consent to receive them.

6.2 How You Opt In

Users may opt in through applicable forms available through:

https://sofiabernardi.com/

To opt in, you voluntarily provide your mobile phone number and actively select the applicable SMS consent checkbox before submitting the form.

SMS consent checkboxes are:

• Optional
• Clearly presented
• Unchecked by default

Simply:

• Visiting our website
• Providing your mobile number
• Submitting a form
• Booking a call
• Applying for a program
• Registering for an event

does not by itself constitute consent to receive SMS messages.

You must actively select the applicable SMS consent checkbox.

6.3 Non-Marketing SMS Consent

If you opt in to non-marketing messages, you may receive communications such as:

• Coaching or program updates
• Call reminders
• Event reminders
• Scheduling updates
• Inquiry follow-ups
• Registration communications
• Client support
• Service-related updates

6.4 Marketing SMS Consent

If you separately opt in to marketing SMS messages, you may receive:

• Business and coaching updates
• New program announcements
• Event invitations
• Promotions
• Special offers
• Marketing communications
• Educational resources

Selecting the non-marketing consent checkbox does not automatically enroll you in marketing communications.

Marketing messages are sent only where separate marketing consent has been provided.

Consent to receive marketing SMS messages is not a condition of purchase, program participation, or receiving services from Sofia Bernardi.

We may maintain records showing:

• The mobile phone number provided
• The date and time consent was provided
• The form through which consent was obtained
• The type of communications you agreed to receive

6.5 Message Frequency

Message frequency may vary depending on:

• Your inquiries
• Booked calls
• Events
• Program participation
• Services requested
• Client support needs
• The communication preferences you selected

Marketing message frequency may also vary.

6.6 Message & Data Rates

Message and data rates may apply.

Sofia Bernardi does not charge a separate fee solely for participation in our SMS messaging program.

Any applicable messaging or data charges are determined by your wireless carrier.

6.7 Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you may receive a confirmation message acknowledging your opt-out request.

You will then stop receiving the applicable SMS messages unless you subsequently provide consent again.

Opting out of SMS messages does not automatically unsubscribe you from email or other communication channels.

6.8 Help & Support

For SMS assistance, reply:

HELP

or contact our support team using the contact information provided at the end of these Terms.

6.9 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

SMS delivery depends on your wireless carrier, mobile device, network availability, service availability, and other factors outside our reasonable control.

We do not guarantee uninterrupted or error-free delivery of SMS communications.

6.10 Mobile Information & SMS Consent

Mobile phone numbers and SMS consent information receive additional protection.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors and service providers that support services such as customer service, SMS delivery, scheduling, or communications is permitted only when necessary to provide those services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or provide mobile phone numbers or SMS opt-in information to third parties or affiliates for their own marketing or promotional purposes.

Mobile information may only be provided to service providers that help us operate our messaging program, including:

• SMS platform providers
• Telecommunications providers
• Aggregators
• Customer relationship management providers
• Scheduling providers
• Customer support providers

These providers may use the information only as reasonably necessary to provide services on our behalf.

For more information about how we handle personal data, please review our Privacy Policy.

7. Age Restriction

Our website, coaching programs, services, and SMS messaging program are intended for individuals who are 18 years of age or older.

You must be at least 18 years old to independently:

• Submit personal information
• Submit an application
• Purchase a program or service
• Enter into an agreement with us
• Opt in to SMS communications
• Provide marketing consent

By using the website, submitting a form, purchasing a service, or opting in to SMS communications, you represent that you are at least 18 years old and have legal authority to agree to these Terms.

We do not knowingly collect SMS consent from individuals under 18.

If we learn that an individual under 18 has submitted SMS consent without appropriate authorization, we will take reasonable steps to remove that information from our messaging program.

8. Payments

Fees for programs, coaching, events, courses, or other services will be displayed or communicated before purchase.

By purchasing a product or service, you agree to pay all applicable fees according to the payment terms provided.

Payment arrangements may include:

• Payment in full
• Instalment plans
• Recurring payments
• Deposits
• Other agreed payment structures

If you select a payment plan, you agree to complete all payments according to the schedule presented at purchase or in your applicable agreement.

Failure to make required payments may result in:

• Suspension of access
• Removal from a program or community
• Cancellation of coaching access
• Collection of outstanding amounts
• Other remedies permitted under your applicable agreement or law

Third-party payment providers may be used to process transactions.

9. Refunds & Cancellations

Refund and cancellation terms may vary depending on the product, service, program, course, event, or coaching engagement.

Any specific:

• Refund policy
• Cancellation period
• Minimum commitment
• Cooling-off provision
• Program withdrawal rule
• Payment obligation

will be communicated at the time of purchase or in the applicable service or program agreement.

Where a purchase is expressly stated to be non-refundable, that condition applies to the extent permitted by applicable law.

Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.

10. Intellectual Property

Unless otherwise stated, all content made available through the Sofia Bernardi website, programs, courses, coaching, events, or resources is owned by or licensed to Rising Ventures Pty Ltd.

Protected materials may include:

• The Scalable System™
• Scale School content
• Coaching frameworks
• Training materials
• Videos
• Workshops
• Presentations
• Workbooks
• Templates
• Scripts
• Checklists
• Resources
• Graphics
• Branding
• Website copy
• Course materials
• Educational content

These materials are provided for your personal or internal business use only.

Unless expressly authorized in writing, you may not:

• Copy or reproduce materials for resale
• Distribute course or coaching content
• Share program login credentials
• Republish training materials
• Record or distribute coaching sessions
• Sell or sublicense our intellectual property
• Create competing programs substantially based on our protected materials
• Remove copyright, trademark, or proprietary notices

11. Client & Community Conduct

Where our programs include:

• Group coaching
• Community spaces
• Masterminds
• Messaging groups
• Online portals
• Live calls
• Events

you agree to participate respectfully and professionally.

You agree not to:

• Harass or abuse another participant
• Share another participant's confidential information
• Spam or improperly solicit members
• Distribute private community content
• Engage in discriminatory or threatening conduct
• Use community spaces for unlawful purposes

We reserve the right to remove participants who materially breach applicable community standards or program terms.

12. Confidentiality

During coaching, programs, events, communities, or business relationships, you may receive information that is confidential or commercially sensitive.

You agree not to disclose confidential information belonging to:

• Sofia Bernardi
• Rising Ventures Pty Ltd
• Other clients
• Program participants
• Contractors or partners

without appropriate authorization.

We similarly aim to treat confidential information you provide to us with appropriate care, subject to our Privacy Policy and any applicable legal obligations.

13. Third-Party Services

Our website and programs may rely on third-party services such as:

• Payment processors
• Scheduling software
• Video conferencing platforms
• Course platforms
• Community platforms
• CRM systems
• Email services
• SMS providers
• Social media platforms
• Analytics services
• Advertising platforms

We do not control independent third parties.

Your use of those platforms may also be subject to their own:

• Terms
• Privacy policies
• Fees
• Security practices
• Availability

We are not responsible for independent third-party services except to the extent required by law.

14. Privacy

Your use of our website, programs, and communications is also governed by our Privacy Policy.

Privacy Policy:

https://sofiabernardi.com/privacy-policy">https://sofiabernardi.com/privacy-policy/

Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including mobile phone numbers and SMS consent information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

15. Acceptable Use

You agree not to:

• Use the website unlawfully
• Attempt unauthorized access
• Interfere with website security
• Introduce malware or malicious code
• Submit false or fraudulent information
• Impersonate another person
• Provide a mobile number you are not authorized to use
• Scrape or improperly harvest website data
• Infringe our intellectual property rights
• Use our content in a misleading or unlawful manner

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, programs, resources, and content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available
• Website content will always be error-free
• Technical interruptions will never occur
• Programs will produce a particular result
• Third-party platforms will always operate correctly
• Communications will always be delivered without delay

17. Limitation of Liability

To the fullest extent permitted by applicable law, Rising Ventures Pty Ltd, Sofia Bernardi, and their employees, contractors, coaches, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

• Your use of the website
• Program participation
• Coaching
• Business decisions
• Lost profits
• Lost revenue
• Lost opportunities
• Third-party services
• Technical interruptions
• Email or SMS delivery failures
• Reliance on educational content

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Rising Ventures Pty Ltd, Sofia Bernardi, and their employees, contractors, representatives, and service providers from claims, liabilities, damages, losses, or expenses arising from:

• Your unlawful use of the website
• Your breach of these Terms
• Your misuse of our content
• False or unauthorized information you provide
• Your infringement of another person's rights

19. Changes to These Terms

We may update these Terms periodically to reflect changes in:

• Our services
• Programs
• Website functionality
• Communication practices
• SMS practices
• Technology
• Legal or regulatory requirements

When these Terms are updated, we will revise the Last Updated date at the top of this page.

Continued use of our website or services after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. Governing Law

These Terms are governed by the laws applicable to Rising Ventures Pty Ltd and its principal place of operation, subject to applicable consumer protection laws and any rights that cannot lawfully be waived or restricted.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and any applicable program, coaching, or service agreement, constitute the agreement between you and us regarding your use of the website and applicable services.

Where a separate signed or accepted agreement applies to a specific program or service, that agreement will control to the extent it conflicts with these general Terms.

23. Contact Information

If you have questions about these Terms, our programs, services, or SMS messaging program, contact:

Rising Ventures Pty Ltd

Trading as Sofia Bernardi

Website: https://sofiabernardi.com/

Support Email: [email protected]

For SMS assistance, reply HELP.

To stop receiving SMS communications, reply STOP.